Refund Policy
Last updated: August 2, 2026
1. Overview
This Refund Policy explains when and how you can get your money back for BreezyPixels deposits and related fees. It works together with our Terms of Service.
2. $99 design deposit
Your $99 deposit is fully refundable under the guarantees below. It reserves your build slot and, when you approve and continue, is applied toward your plan as described at checkout.
3. If we miss the 7-day deadline
If we do not deliver your finished design within 7 days of receiving the information we need from you, we automatically refund your full $99 deposit — you don't need to request anything. The refund is issued within 48 hours of the missed deadline, back to your original payment method. You also keep the completed website design at no charge.
4. 30-day money-back guarantee
After you first see your finished design, you have 30 days to request a full refund of your deposit if you're not happy with it, for any reason. Click Request a refund below and enter the email you used at checkout. No hard feelings.
5. Monthly plan and free trial
The $50/month plan starts with a 30-day free trial. Cancel before the trial ends and you owe nothing for that period. After the trial, charges are month to month; cancel anytime to stop future billing. Paid monthly fees already processed for a completed billing period are generally non-refundable unless required by law or we state otherwise in writing.
6. How to request a refund
If we miss the 7-day deadline: no action needed. We refund your deposit automatically within 48 hours, as described in section 3.
If you're not happy with the design (within 30 days of first seeing it): click and enter the email you used at checkout. We'll send a confirmation link — once confirmed, your refund is issued within 24 hours to your original payment method via Stripe. It may take 5–7 business days to post to your bank or card statement. You'll get a text message and an email confirming the refund.
Prefer email instead? Write to [email protected] (or reply to any project email from us) within the applicable window. Include the email used at checkout and a brief note that you are requesting a refund.
7. Contact
Questions about refunds: [email protected].